EGOLK FAQ
This EGOLK FAQ answers the questions customers ask most often. If yours is not here, contact our team.
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About EGOLK
What does EGOLK do?
EGOLK is a Sri Lankan IT company. We provide IT services, business systems and IT products for organizations and home users.
Where does EGOLK work?
We serve customers across Sri Lanka. Remote support is available wherever you have an internet connection.
How do I get a quotation?
Call us, email us or use our contact form. Share your requirement, and we will send the details.
Services and Software
Can EGOLK build custom software?
Yes. We build web systems and mobile apps around your process.
Do you install office networks?
Yes. Our networking solutions cover cabling, LAN, Wi-Fi and configuration.
Do you offer IT support without a contract?
Yes. You can use one-time IT helpdesk support or choose a maintenance plan.
Attendance, Payroll and Access
What is a biometric attendance system?
It records staff attendance using a fingerprint or face. Read about our time attendance system.
Does your payroll software support EPF and ETF?
Yes. Our HR payroll software supports EPF, ETF and APIT calculations.
Can one device handle attendance and door access?
Yes, with suitable models. Compare our door access control options.
Products and Warranty
Which brands do you sell?
We supply ZKTeco, TP-Link, PROLiNK, Ubiquiti and Microsoft products. See our brands page.
What warranty do your products have?
Biometric devices come with a 1-year warranty. Other products vary, so we confirm the period on your quotation.
What is an annual maintenance contract?
It is a yearly support plan for your devices after warranty. It includes 2 free service visits per period, and extra visits are charged.